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Create a managed tenant

  1. Open your partner tenant and click Settings → Managed tenants.
  2. Click + New tenant in the toolbar.
  3. Enter a Display name for the new tenant.
  4. Select the Country the new tenant operates in.
  5. Pick a Tenant plan. The dropdown lists the partner’s tenant-plan catalog, sorted by monthly price.
  6. Pick a Support plan, same catalog rules.
  7. Click Create tenant.

Step 1

Step 2

  • Currency and billing entity copy from the partner tenant — you don’t pick these on the form.
  • Billing type is set to partner invoice. The managed tenant is billed on the partner’s invoice and doesn’t go through Stripe.
  • The user who created the tenant is granted admin on it, so the full console is available immediately.
  • Managed tenants are fully isolated from the partner tenant: users, spaces, devices, and installations don’t cross over.
  • Existing users with access to the partner tenant don’t gain access to the managed tenant — invite them explicitly if they need it.
  • See Managed Tenants Overview for what the partner-tenant gate is and how to enable it on a tenant.